Terms of service
1. Introduction
Welcome to Huzza Custom. By using our website and placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services.
2. Payment Terms
2.1. Invoice Payment: Payment for invoices is due within 30 days from the invoice sent date.
2.2. Production Start: Production of your order will commence only after full payment has been received.
2.3. Accepted Payment Methods: We accept [list accepted payment methods, e.g., credit/debit cards, bank transfers, etc.].
3. Orders and Production
3.1. Order Confirmation: Once we receive your order and full payment, you will receive an order confirmation via email. Please review the details carefully.
3.2. Production Time: Production times may vary depending on the complexity of the design and current workload. We will provide an estimated production time upon receipt of your order.
4. Shipping and Delivery
4.1. Shipping Charges: Shipping is free of charge for all orders.
4.2. Delivery Timeframe: After payment is received, goods will be delivered within 8 to 10 days. Please note that there may be delays beyond this timeframe due to unforeseen circumstances.
4.3. Delivery Schedule: Deliveries are made only on weekends and can occur as late as midnight. We are not responsible for delays caused by logistical issues or unexpected events.
4.4. Risk of Loss: Risk of loss or damage to the goods passes to the customer upon delivery.
5. Returns and Refunds
5.1. No Refunds: We do not offer refunds unless the items are damaged or not as described.
5.2. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of receiving the item. We will arrange for a replacement or repair at our discretion.
5.3. Return Process: To initiate a return, please contact our customer service team at [contact email/phone number] with your order details and any supporting evidence (e.g., photos of damage).
6. Custom Orders
6.1. Design Approvals: For custom designs, we will provide a proof for approval before proceeding with production. It is your responsibility to review and approve the design.
6.2. Design Changes: Any changes to the design after approval may incur additional charges and delays.
7. Intellectual Property
7.1. Ownership: All designs and content provided by Huzza Custom are the intellectual property of Huzza Custom. You may not use, reproduce, or distribute any part of our designs without our prior written consent.
8. Limitation of Liability
8.1. Limitations: To the fullest extent permitted by law, Huzza Custom will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Governing Law
9.1. Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or related to these Terms and Conditions shall be resolved in the courts of Singapore.
10. Changes to Terms
10.1. Modifications: Huzza Custom reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
11. Contact Us
11.1. Customer Service: If you have any questions or concerns regarding these Terms and Conditions, please contact us at [contact email/phone number].